This assignment has two in one Required Books Morrison, E. E. (2020). Ethics in health administration: A practical approach for decision makers (4th ed.). Jones & Bartlett.
Week 6 Study Readings Use your Ethics in Health Administration text to read the following: Chapter 10, “Healthcare Organizaitons: Culture and Ethics.” read the following: Forrestal, E. J., & Cellucci, L. W. (2016). Ethics and professionalism for healthcare managers. Health Administration Press. Chapter 10, “Human Resources,” pages 165–178. Brady, W. H., & Haley, S. (2013). Storytelling defines your organizational culture. Physician Executive, 39(1), 40–43.
Internet Resources Use the Internet to review the following:
U.S. Department of Veterans Affairs. (n.d.). I CARE.Links to an external site. http://www.va.gov/icare/ Multimedia Listen to the interviews with Gerry Cox and Dan Spengler in Voices of Integrity.
Week 6: Conduct Your Informational Interview Be sure to conduct your informational interview based on the Course Project Portfolio description and your preparatory work in Unit 3.
Managed care.
The change in demographics due to the aging of the baby boomers.
The growing public interest in and demand for integrative medicine alternatives and options in care.
The first component of your Course Project Portfolio is vital to overall success in the course, as the findings from your interview provide context and content for the first section of your Course Project Portfolio, the Informational Interview Report, due in Unit 6. Please refer to the Course Project Portfolio description to review the full project.
Your informational interview can be described as an informal conversation with a health care manager who is willing to share personal and professional expertise, knowledge, and perspective on ethical challenges. Your goal is to obtain an insider’s view of current ethical issues presented in the health care field and to increase your understanding of how managers utilize ethical principles and strategic efforts to prevent and address them. To enhance the personal value of this experience, it is recommended that you choose a manager in the specific sector of the health care industry you would like to pursue in your career. The professional might manage an organization, facility, department, or team.
Week 6 Assignment 2: Informational Interview Report Your Informational Interview Report serves as a component of your Course Project Portfolio. The interview you performed was described earlier as an informal conversation with a health care manager who is willing to share personal and professional expertise, knowledge, and perspective on ethical challenges. Your goal was to obtain an insider’s view on current ethical issues presented in the health care field and increase your understanding of how managers utilize ethical principles and strategic efforts to prevent and address them.
Preparation In addition to these instructions, utilize the following to complete your work. Written work completed in your Week 3 discussion. Which was Assignment Components To begin your paper, identify and describe the sector of the health care industry you have chosen to explore. Describe the organization, facility, or department chosen, its stated mission and goals, and provide context regarding the community or population it serves.
Introduce your interviewee. Briefly describe the background that brought this person to his or her current position. Explain the description and expectations of this person’s management role. Include information the professional shared regarding how personal moral values, membership in professional organizations, and continuing education guide and support personal efforts in ethical management practice.
Describe an ethical challenge experienced by your interviewee in his or her organization, facility, or department, and analyze the approach taken to resolve it. If there is not a detailed example of a problem available, base your work on measures taken to prevent a specific major ethical issue, and analyze why the current approach is successful.
Discuss and evaluate the information gathered regarding the ethical problem. Include the following:
Describe how formal policies, processes, teams, and individuals were utilized in addressing or proactively avoiding the ethical problem. Identify and explain the influence and role of external regulatory policies, and regulations in addressing or preventing the ethical issue (such as Joint Commission, HIPAA, et cetera). Describe how specific external forces influenced the resolution or prevention of the ethical issue. Describe how internal organizational factors influenced the resolution of the ethical issue. Identify and apply the ethical principles and theories related to the ethical issue and the management approach taken. Conclude your paper by sharing personal insights gained from the informational interview experience. Identify tools, knowledge, skills, or awareness gained for use and success in your personal ethical management practice. Interview notes.
Week 6 Overview: Organizational Culture Unit 6 covers the many ways that cultural concepts act as powerful forces in ethical health care management.
The ACHE (2020) states, “The number and significance of challenges facing healthcare organizations are unprecedented. Growing financial pressures, rising public and payor expectations, consolidations and mergers, patient safety and quality improvement issues and healthcare reform have placed healthcare organizations under great stress—thus potentially intensifying ethics concerns and conflicts. Healthcare organizations must be led and managed with integrity and consistent adherence to organizational values, professional and ethical standards” (para. 1).
Your coursework focuses on the importance of creating a strong, ethically oriented organizational culture to support leader success in meeting these challenges with integrity. The role the health care manager plays in implementing policy and procedures as well as modeling an ethical mindset and behavior are discussed. You will also study interesting examples regarding the concept of storytelling as an effective management tool to help define and develop an organizational culture.
Reference American College of Healthcare Executives. (2020). Creating an ethical culture within the healthcare organization.Links to an external site. https://www.ache.org/about-ache/our-story/our-commitments/ethics/ache-code-of-ethics/creating-an-ethical-culture-within-the-healthcare-organization
Week 5 Overview: Organizational Influence and Ethical Decision-Making Processes
With the completion of the previous unit studies on external forces, your studies now turn to the internal organizational forces related to ethical health care management. Unit 5 examines the organizational influence of finance. It can be said that one of the most profound organizational influence challenges for health care managers is that of balancing stewardship and fiscal responsibility. In this unit, you will explore conflicts of interest, billing practices, fraud, and abuse as examples of ethical issues related to the organizational influence of finance. You will discover how the concept of justice plays a central role in ethical finance decision-making and management. As leaders attempt to balance priorities related to market justice and patient justice, they must still continue to consider and protect the justice of their staff and community in the process.
Unit 5 also introduces the value of utilizing formal ethical decision-making processes for managing ethical issues within the health care organization and why they differ from business processes in other industries. You will discover how developing an ethical mindset, adopting a personal moral stance, and choosing a personal ethical philosophy are all vital for building a strong foundation on which to utilize these formal decision-making processes and steps. Common errors, or decision traps, often occur in decision-making processes and impede success. You will identify and personally reflect on various decision traps that will support the development of your own ethical decision-making skills and awareness.
Be sure to conduct your informational interview based on the Course Project Portfolio description and your preparatory work in Unit 3. The first component of your Course Project Portfolio, the Informational Interview Report, is due at the end of Unit 6. This is the report assignment based on your interview. It is recommended that you review the assignment this week to fully understand the requirements and to organize your time appropriately.
ADDITIONAL INSTRUCTIONS FOR THE CLASS
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Discussion Questions (DQ)
Initial responses to the DQ should address all components of the questions asked, including a minimum of one scholarly source, and be at least 250 words. Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source. One or two-sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words. I encourage you to incorporate the readings from the week (as applicable) into your responses.
Weekly Participation
Your initial responses to the mandatory DQ do not count toward participation and are graded separately. In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies. Participation posts do not require a scholarly source/citation (unless you cite someone else’s work). Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week.
APA Format and Writing Quality
Familiarize yourself with the APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in Loud-cloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required). Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation. I highly recommend using the APA Publication Manual, 6th edition.
Use of Direct Quotes
I discourage over-utilization of direct quotes in DQs and assignments at the Master’s level and deduct points accordingly. As Masters’ level students, it is important that you be able to critically analyze and interpret information from journal articles and other resources. Simply restating someone else’s words does not demonstrate an understanding of the content or critical analysis of the content. It is best to paraphrase content and cite your source.
LopesWrite Policy
For assignments that need to be submitted to Lopes Write, please be sure you have received your report and Similarity Index (SI) percentage BEFORE you do a “final submit” to me. Once you have received your report, please review it. This report will show you grammatical, punctuation, and spelling errors that can easily be fixed. Take the extra few minutes to review instead of getting counted off for these mistakes. Review your similarities. Did you forget to cite something? Did you not paraphrase well enough? Is your paper made up of someone else’s thoughts more than your own? Visit the Writing Center in the Student Success Center, under the Resources tab in Loud-cloud for tips on improving your paper and SI score.
Late Policy
The university’s policy on late assignments is a 10% penalty PER DAY LATE. This also applies to late DQ replies. Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances. If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect. I do not accept assignments that are two or more weeks late unless we have worked out an extension. As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading.
Communication
Communication is so very important. There are multiple ways to communicate with me: Questions to Instructor Forum: This is a great place to ask course content or assignment questions. If you have a question, there is a good chance one of your peers does as well. This is a public forum for the class. Individual Forum: This is a private forum to ask me questions or send me messages. This will be checked at least once every 24 hours.
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