NURS 6053 Week 9 Assignment Workplace Environment Assessment including SAMPLE ESSAY
Assignment: Workplace Environment Assessment
Clearly, diagnosis is a critical aspect of healthcare. However, the ultimate purpose of a diagnosis is the development and application of a series of treatments or protocols. Isolated recognition of a health issue does little to resolve it.
In this module’s Discussion, you applied the Clark Healthy Workplace Inventory to diagnose potential problems with the civility of your organization. In this Portfolio Assignment, you will continue to analyze the results and apply published research to the development of a proposed treatment for any issues uncovered by the assessment.
To Prepare:
· Reflect on the output of your Discussion post regarding your evaluation of workplace civility and the feedback received from colleagues. (See below)
The Assignment – Instructions
**At least 5 references including the Article(s) from Resources**
Part 1: Work Environment Assessment (2 pages)
· Review the Work Environment Assessment Template you completed – See attached document
· Describe the results of the Work Environment Assessment you completed on your workplace. (See attachment)
· Identify two things that surprised you about the results and one idea you believed prior to conducting the Assessment that was confirmed.
· Explain what the results of the Assessment suggest about the health and civility of your workplace.
Part 2: Reviewing the Literature (2 pages)
· Briefly describe the theory or concept presented in the article(s) you selected – From the Resources – PDF attached documents.
· Explain how the theory or concept presented in the article(s) relates to the results of your Work Environment Assessment.
· Explain how your organization could apply the theory highlighted in your selected article(s) to improve organizational health and/or create stronger work teams. Be specific and provide examples.
Part 3: Evidence-Based Strategies to Create High-Performance Interprofessional Teams (2 pages)
· Recommend at least two strategies, supported in the literature, that can be implemented to address any shortcomings revealed in your Work Environment Assessment.
· Recommend at least two strategies that can be implemented to bolster successful practices revealed in your Work Environment Assessment.
CITATIONS FOR RESOURCES
Clark, C. , Olender, L. , Cardoni, C. , Kenski, D. & (2011). Fostering Civility in Nursing Education and Practice. JONA: The Journal of Nursing Administration, 41 (7/8), 324-330. doi: 10.1097/NNA.0b013e31822509c4.
Clark, C. M. (2019). Combining Cognitive Rehearsal, Simulation, and Evidence-Based Scripting to Address Incivility. Nurse Educator, 44 (2), 64-68. doi: 10.1097/NNE.0000000000000563.
Griffin, M., & Clark, C. M. (2014). Revisiting cognitive rehearsal as an intervention against incivility and lateral violence in nursing: 10 years later. The Journal of Continuing Education in Nursing, 45(12), 535-542. doi:http://dx.doi.org.ezp.waldenulibrary.org/10.3928/00220124-20141122-02
Response post Discussion Post
Hi Ariel,
Thanks for your contribution to the week’s discussion. I agree with you that it is not a good experience working in an environment where people do not work as a team. It is more disappointing in situations where the approach of the leader causes the lack of team spirit.
In many situations, it is the work of the leader to build the team. In others, the leader must learn to work with existing personnel who are members of a team. The concept of team in healthcare is essential in acute care hospital environments as well as ambulatory and community care settings. Healthcare organizations’ very complexity and pace demands team approach to problem-solving and leaders who understand and promote team achievement. An effective team magnifies the power of a leader, and the leader who empowers team members expands the capacity of the whole organization at all levels. (Broome & Marshal, 2021).
Teamwork benefits the organization, individuals who work in the organization, and the patient population. It makes team members willing to commit to each other and the team. It makes people feel accountable for themselves and hold each other responsible while paying attention to the set goals of the group. To achieve the goals of every organization, there is a need for teamwork. This is because to tackle any issue, problem, project, people from multiple backgrounds and multiple perspectives are needed to apply their knowledge as team members. Teamwork makes people claim common ownership of the end goal. (Laureate Education, 2009).
References
Broome, M., & Marshall, E. S. (2021). Transformational leadership in nursing from expert clinician to influential leader. Springer Publishing Company.
Laureate Education. (2009). Working with Groups and Teams [Video file]. Baltimore, MD: Author.
The Assignment – Instructions
**At least 5 references including the Article(s) from Resources**
Part 1: Work Environment Assessment (2 pages)
Review the Work Environment Assessment Template you completed – See
attached document
Describe the results of the Work Environment Assessment you completed on
your workplace. (See attachment)
Identify two things that surprised you about the results and one idea you believed
prior to conducting the Assessment that was confirmed.
Explain what the results of the Assessment suggest about the health and civility
of your workplace.
Part 2: Reviewing the Literature (2 pages)
Briefly describe the theory or concept presented in the article(s) you selected –
From the Resources – PDF attached documents.
Explain how the theory or concept presented in the article(s) relates to the results
of your Work Environment Assessment.
Explain how your organization could apply the theory highlighted in your selected
article(s) to improve organizational health and/or create stronger work teams. Be
specific and provide examples.
Summary of Results – Clark Healthy Workplace Inventory
The workplace environmental assessment using Clark Healthy Workplace Inventory showed that my organization scored 78. This score implied that the organization is mildly healthy. The scores also implied that the existing organizational structures and environment do not support most of the interventions that promote quality, safety and excellence.
Identify two things that surprised you about the results. Also identify one idea that you believed prior to conducting the Assessment that was confirmed. NURS 6053 Week 9 Assignment Workplace Environment Assessment SAMPLE ESSAY
The workplace environmental assessment identified a number of things that surprised me about our organization. One of the things that surprised me was the fact that the employees in the organization reported the lack of transparent, direct and respectful communication in all the levels of the organization. Communication is a vital tool that enables the organizational stakeholders to undertake their tasks effectively and efficiently. Open communication is important to ensure that the employees express their needs, values and concerns to the management and leadership on the ways in which things should be undertaken in the organization. Communication is also important as it facilitates trust between the different organizational stakeholders. Organizations that practice open communication have a highly motivated workforce since the needs of the employees and other stakeholders are addressed in a timely manner (Grossman & Valiga, 2020). I was surprised by the fact that the employees expressed the lack of transparent, respectful and direct communication in the organization yet they have not engaged in any activity to address the issue. Often, the employees in the organization appear satisfied with the manner in which tasks are undertaken. However, they have not been given an opportunity to express their needs, hence, their assertion of the lack of direct, transparent and respectful communication in the organization.
The second thin that surprised me in the workplace environmental assessment was the finding that the employees in the organization reported that the statement that they had a high level of satisfaction, engagement and moral was somewhat untrue. The success of any organization depends largely on the level of morale, satisfaction and engagement in an organization. Employees that have a high rate of satisfaction, morale and engagement are innovative in their practice. The employees play a proactive role in the identification of the ways in which organizational success can be achieved with minimal use of the existing resources (Weiss et al., 2019). The above finding in the assessment was surprising because the management and leadership are not aware of the low level of engagement, satisfaction and moral among its employees. The rate of staff turnover is also low. Therefore, it raised the need for the adoption of responsive interventions to address these issues in the organization.
One of the things that I believed prior to conducting the assessment that was confirmed is the fact that the organization places minimal emphasis on addressing the needs of its staffs. The believe was confirmed since the assessment results showed the lack of transparent, direct and respectful communication, poorly satisfied staffs and the lack of mentoring programs for all the employees. The employees had neutral feelings on the statement that there is comprehensive mentoring program for all employees.
NURS 6053 Week 9 Assignment Workplace Environment Assessment SAMPLE ESSAY: What do the results of the Assessment suggest about the health and civility of your workplace?
As noted above, the results I have been able to deduce from the assessment suggest that there is always room for improvement and amendment in a work environment. This fosters efficiency in the provision of optimum patient care outcomes. My organization scored a total of 78 based on the criteria provided in this workplace assessment tool. This score places my organization in a moderately health and civil state. It also connotes that the Clark Workplace Inventory scores suggest that my organization requires better and more efficient communication skills among employee, which in turn brings about trust and transparency. The estimate goal is to stir up changes that will; facilitate an increased level of ethical and moral civility for a safe and more healthy workplace environment. The leaders and staff in management positions pale a fundamental role in ensuring that this change is enforced and continuous, as they represent the organization in its entirety and what it essentially stands for in our community. The principle of informational leadership and the ideology it represents of making sure there is a collaboration between staff and leaders in the work-pace. This creates an atmosphere of openness and genuineness which is essential for growth and positive. If there is an indication of weaknesses in the leadership and manager department of any organization, it hinders opportunities for staff to promote their personal and professional growth. This in-turn leads to increased turnover rates among staff, and decrease levels of patient care satisfaction. The management and leadership of such organization must implore all avenues needed to restructure current and existing processes. The other implication of the score is that the organizational culture does not support in entirety quality, safety and excellence. The score also has implications on the civility of our workplace. The score implies that the organization has weak support for behaviors that promote mutual respect and preservation of norms, values and practices for excellence.
Briefly describe the theory or concept presented in the article(s) you selected.
Explain how the theory or concept presented in the article(s) relates to the results of your Work Environment Assessment.
The selected concept from the selected article is effective communication. According to the authors of the article, incivility in nursing arises from the lack of effective communication between nurses and other healthcare providers (Clark et al., 2011). Lack of effective communication results in poor understanding of the needs of the other stakeholders in an organization. Poor communication also leads to lack of self-expression among the nurses and other healthcare providers, hence, stress and adoption of behaviors that contribute to incivility. The concept of effective communication relates to the results of the work environment assessment in a number of ways. Firstly, lack of effective communication between the employees, management and leaders contributed to the low score in the assessment (Hassmiller & Pulcini, 2020). The lack of effective communication also led to the employees expressing neutral to somewhat true scores in the different categories of assessment tool. The lack of effective communication can also be seen in the low morale, engagement and satisfaction among the employees in the organization. Consequently, it can be concluded that effective communication is a critical predictor of organizational performance and success alongside a determinant of employee behavior.
Explain how your organization could apply the theory highlighted in your selected article(s) to improve organizational health and/or create stronger work teams. Be specific and provide examples.
My organization can apply the use of effective communication to improve organizational health and create stronger work teams in a number of ways. Firstly, the organization could promote open, transparent and respectful communication between the staffs, managers and leaders. The communication should be characterized by openness. Employees should be encouraged to express their views, concerns and recommendations on the ways in which performance can be improved in the organization (Alvinius, 2017). The second way in which effective communication can be applied in the organization is involving the staffs in the assessment, planning, implementation and evaluation of the organizational strategies. The organization should incorporate the feedback of the employees in the development, implementation and evaluation of the strategies (Clark et al., 2011). The third way in which the effective communication can be applied in the organization is encouraging teamwork. The employees should be encouraged to work in teams as a way of achieving the set organizational goals and objectives (Jule, 2019). Through these interventions, the desired organizational culture that promotes civility and organizational health will be created in the organization.
References
Alvinius, A. (2017). Contemporary Leadership Challenges. BoD – Books on Demand.
Clark, C. M. (2015). Conversations to inspire and promote a more civil workplace. American Nurse Today, 10(11), 18-23. Retrieved from /orders/www.americannursetoday.com/wp-content/uploads/2015/11/ant11-CE-Civility-1023.pdf
Clark, C. M., Olender, L., Cardoni, C., & Kenski, D. (2011). Fostering civility in nursing education and practice: nurse leader perspectives. The Journal Of Nursing Administration, 41(7–8), 324–330. /orders/doi-org.ezp.waldenulibrary.org/10.1097/NNA.0b013e31822509c4
Murray, A. (2018). Helping the Healers: Identifying and Halting Lateral Violence in Nursing. Kentucky Nurse, 66(2), 11–13. Retrieved from /orders/search-ebscohost-com.ezp.waldenulibrary.org/login.aspx?direct=true&db=rzh&AN=128716069&site=eds-live&scope=site
Griffin, M., & Clark, C. M. (2014). Revisiting cognitive rehearsal as an intervention against incivility and lateral violence in nursing: 10 years later. Journal of Continuing Education in Nursing, 45(12), 535–542. doi:10.3928/00220124-20141122-02
Grossman, S. C., & Valiga, T. M. (2020). The New Leadership Challenge: Creating the Future of Nursing. F.A. Davis.
Hassmiller, S. B., & Pulcini, J. (2020). Advanced Practice Nursing Leadership: A Global Perspective. Springer Nature.
Jule, J. (2019). Nursing Leadership Beyond 2020: A Succession Plan. University of San Francisco.
Weiss, S. A., Tappen, R. M., & Grimley, K. (2019). Essentials of Nursing Leadership & Management. F.A. Davis.
NURS 6053 Week 9 Assignment Workplace Environment Assessment SAMPLE ESSAY 1
Workplace Environment Assessment
Ariel Cordova Lopez
Walden University
Work Environment Assessment
Work Environment Assessment Template
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Summary of Results – Clark Healthy Workplace Inventory |
The organization has tried its best in ensuring that employees feel like essential assets in the Organization but still not all employees are satisfied with their jobs.
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Identify two things that surprised you about the results. Also, identify one idea that you believed before conducting the Assessment that was confirmed. |
I was surprised to learn that not a majority of current employees would recommend their family, And friends to work in the same organization. The other thing that surprised me is that there is no reasonable level of trust between formal leadership, and other members of the organization. Before the Assessment, I believed that the environment does not foster job satisfaction.
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What do the results of the Assessment suggest about the health and civility of your workplace? |
The workplace environment is moderately healthy and civil at the same time because employees are, not fully involved in the decision-making process. Although the employees are supposed to be driven or motivated by a shared goal, they do not feel as Important assets of the organization. |
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Briefly describe the theory or concept presented in the article(s) you selected. Explain how the theory or concept presented in the article(s) relates to your Work Environment Assessment results. |
Contingency theory states that there is no best structure for an organization. It all depends on the elements and resources that the organization has in place. This theory is related to work environment results because productivity level is determined by how well, the organization and its employees can adapt to changes that come their way.
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Explain how your organization could apply the theory highlighted in your selected article(s) to improve organizational health and create stronger work teams. Be specific and provide examples. |
Leaders in the organization can use the theories to try and change the organizational structure, design, and the methods they use for conflict resolution. Employees can also manipulate these theories to ensure they can separate their family issues from work-related issues for high productivity. Leaders should ensure they first try to understand why a particular behaved in the manner that they did not expect before they take any action against them. A good example is where an employee who always reports working early before the time comes late. To work. It is essential to ask the employee why they were late and listen to the reason they are They are going to provide to weigh whether they need punishment or warning. Leaders should also use these theories to comprehend those employees come from different religions, and culture, which may have an impact on performance. |
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General Notes/Comments |
Employees should be given a priority in the organization because even if the organization has all the Best resources and technology that they require to succeed, without employees to utilize the resources Maximumly it would not be very sensible. Therefore, they should be given a platform where they air their views and opinions. Research has proved that an organization that treats employees with fairness and humanity is likely to do well in terms of profit maximization. |
Introduction
An environmental assessment of the workplace is a chance to evaluate the surrounding environment and employees’ settings together with other physical factors. These biological factors can either support or act as an obstacle towards achieving the organizational goals and objectives. Any organization exists in an environment, and the organization needs to understand that both the internal and external environment could impact their productivity level and profit margins. Leaders in the organization should always be ready to embrace change by identifying the need for change and communicating the nature of the transition to employees before developing strategic plans to implement the change.
Description of the results
From the Assessment of the work environment, it is clear that most employees are not satisfied in their places of work. This is because most shareholders and top management set goals and objectives that are organizational oriented and no emphasis is put on the well-being of employees. Leaders are only focused on how much profit the employees generate for the organization, and no rewards are given based on performance (Estes & Wang, 2008). It is also clear that current employees are retained, but the organization looks for experts to employ when it comes to promotion. Due to this fact, most employees would not recommend their organizations to family and friends, and most of them still look for new jobs while working for the organization. Leaders should also establish a proper chain of command to aid in the communication process from the junior employees up to the management level. Organizational culture should be structured to accommodate the diverse cultures that employees come from (Norcini, 2010).
I would say that my workplace is moderately civil. Employees do not receive proper mutual support from their leaders and managers. This has made employees fail to embrace teamwork because they feel that the working environment is not pleasant for them. The organization does not have stable productivity because employees’ emotions are not considered, which causes wastage of available resources. I once experienced incivility in my previous workplace. The manager did not like me, and instead of hiding that, she was impolite to me and behaved in a manner that was not socially acceptable. I would say she lacked courteous behaviour and politeness. She talked disrespectfully about a patient. Due to the fact I reported late, the nurse manager did not give me a full report on the patient’s progress and ignored the fact that this could have an impact on the patient’s outcome (Oyeleye et al., 2013)
Conclusion
In conclusion, employees should be treated with respect as they play an essential role in determining whether the organization will be successful. Their well-being should also be catered for and their opinions and views incorporated in the decision-making process to avoid resistance to change implementation. Organizations should give their current employees priority when it comes to promotion opportunities instead of employing new employees. It is important to always embrace teamwork for the better results of our patients or customers in other organizations.
References
Estes, B., & Wang, J. (2008). Integrative literature review: Workplace incivility: Impacts on individual and organizational performance. Human Resource Development Review, 7(2), 218-240.
Norcini, J. J. (2010). Workplace assessment. Understanding medical education. Oxford, UK, Wiley-Blackwell.
Oyeleye, O., Hanson, P., O’Connor, N., & Dunn, D. (2013). Relationship of workplace incivility, stress, and burnout on nurses’ turnover intentions and psychological empowerment. JONA: The Journal of Nursing Administration, 43(10), 536-542.
NURS 6053 Week 9 Assignment Workplace Environment Assessment SAMPLE ESSAY 2
Introduction
As a professional nurse, I have come to discover that my workplace environment comprises of various factors that have a significant impact on my everyday performance and functionality. These factors are the nature of the physical environment, the cultural representation of the organization and most importantly the working conditions of staff. The negative acts of incivility among employees, bullying in the workplace and violence in a professional setting are some of the most problematic behaviors health-
Workplace Environment Assessment
care organizations in all settings are faced with. Such intentional and deliberate behaviors being exhibited by individuals are intended to harm, humiliate, offend, and cause distress to others members of the organization (ANA, n.d.). The detrimental outcomes of incivility in the workplace cause lower job satisfaction rates, psychological trauma, which eventual leads to a downturn in physical health (ANA, n.d.). The harmful consequences of incivility affects an organization entirely, especially incivility within the nursing profession, which ultimately leads to a decrease in patient care safety and satisfaction, as thee well being of the patients are at risk (Griffin, & Clark, 2014). The Clark Healthy Workplace Inventory Assessment tool has enabled me to determine how health my work place environment currently is, by the use of evidence based practices, as well as explore other means of strengthen my workplace environment and the organization as a whole.
Part I: Work Environment Assessment
When I partook in the Clark (2015) assessment tool, which is an evidence-based assessment tool aimed at calculating the health of an individual’s workplace as it evaluates the subjective scores of 20 statements refereed to as The Clark Healthy Workplace inventory, I was quite intrigued by the results as I ended up with an aggregated total score of 78. This suggest that my organization could be identified as a moderately healthy and civil workplace environment. Further interpretation of the score implies that the workforce is highly dedicated to achieving the success of the organization (Henry et al., 2020). The cultural framework of the organization is also favorable, as it concerned with both the actual and potential needs of the organizational stakeholders, which comprises of the employees and patients. My organization based on the assessment evaluation, aims at addressing and supporting the realization of all staff members personal and professional needs. Although this result wasn’t satisfactory in my opinion as I personally strive for excellence and distinction at all times. It is quite obvious that there is great room for improvement which must be a collective effort between those in the organization itself and staff members to foster change withing the workplace. The organization in itself is responsible for the development of civility in the work place environment by maintaining a culture that incorporates mutual respect among all employees and exceptional role models from those in the leadership roles and positions that would lead by example at all times. These principle have to be collaborative and there must be consistency in the practices in order to foster significant change in the workplace. As nurses, we are opportune to have several potential means to aid in the improvement of our personal health, those of our patients and essentially our colleagues as we engage in a healthy work environment (American Nurses Association, n.d). According to Wei et al (2018) a prime nurse work environment that is considered to be healthy must advocate for safety, satisfaction and empowerment to all staff members respectively.
Part II: Reviewing the Literature
My primary objective for this literature review will be my focus on one of the theoretical concept models by Clark and Olender (2011) that addresses strategies on improving healthy workplace environments and civility among team members and leaders alike. There must be constant and sustainable educational training for all employees aimed building healthy work relationships, and developing effective therapeutic communication skills within the work setting. It is imperative that there are standards in place that reflect civility beyond the avoidance of personal conflict. Encouraging civility is quite instrumental in conceptualizing team building efforts, thus facilitates the development of a professional environment of cultural respect and well meaning engagements. It is important that all organizations implement strategies that focus on educating and orientating employees in well-being programs that are geared towards respectful attitudes and characters for effective organizational outcomes as this is empowering to all employees. Clark et al., 2011, suggests the Conceptual Model for Fostering Civility in Nursing Education and Practice, which highlights the benefits of modeling constructive communication technique. When there is zero tolerance for incivility, and it is addressed immediately, the prevalence of incidences are greatly reduced, which will positively influence the positive culture and raise awareness of civility. Establishing the principles and formulating ways of fostering civility in nursing practice and nursing education, is fundamental to the profession, We are able to analyse the dynamics of the conceptual framework which involves various stressors within the practice of nursing practice, and education. Factors such as insufficient knowledge/skills, overload in technological mediums,taking up multiple unnecessary roles, an overload of patient care responsibilities and tasks, and ineffective interpersonal work relationships. Our leaders and managers in clinical settings greatly influence these stressors within our daily practices. There are 4 major open-ended questions that Clark and Olender (2011) have developed for nurses in leadership roles and positions that are thought provoking with respect to formulating ways to build civility within nursing education and practice. The two most significant questions that would be relatable to my workplace environment were “what are the most effective strategies for fostering civility in the practice setting” and “how can nursing education and practice work together to foster civility in the practice setting?” Since these questions are all open-ended, different themes within an answer could help classify the essence of their answers.
For the question “how can nursing education and practice work together to foster civility in the practice setting,” communication will be the key indicator in measuring civility. Reflecting back on the Clark Healthy Workplace Inventory, the statement that I had scored a particularly neutral score regarding a mentoring program for employees may benefit from this. Ongoing clinical education and a structure mentoring program may help nurses become prepared and allow for positive behaviors (Clark, 2011).
Nurse executives and nurse managers have unanimously concluded that policies and a shared vision of a culture of civility may foster civility within a nursing practice setting (Clark, 2011). It is important to have concrete solutions to different areas of concerns and policies that reflect on these specific actions. As I had mentioned in my Work Environment Assessment, the organization that I work with is still currently new. There are some policies and procedures that are not structured or created, but I do have high hopes and expectations for successful progressions within the next few months. Despite the organization still in the initial stages of development of policies, protocols, and workflows, individuals in leadership and management continuously encourage their employees to participate in engagement of growth within the organization.
Part III: Evidence-Based Strategies
The American Nurses Association (ANA, 2015) suggests that as professional nurses we must be reflective of our interactions with others and purse programs that will continue to equip us educationally, as well as professionally, to foster healthy communication and strategies for conflict resolution. By so doing we stand to attain excellence and competence in our levels of civility, while developing effective skills in communicating with other employees in the work environment. Personally, I have been able to deeply reflect on important core values I strongly believe are of key importance to me when it comes to a healthy workplace environment prior to tallying any of the score on the statements of the Clark Healthy Workplace Inventory. In NURS 6053 Week 9 Assignment Workplace Environment Assessment SAMPLE ESSAY, The major values include, mutual respect, honesty, transparency, and empowerment. Self-reflection considered to be an evidence-based innovative approach in nursing as it is a problem identifier which is also constructive in creating problem solving resolutions, it can facilitate better organization using the “Situation-Task-Action-Result” (STAR) concept during the application of project-based strategies (Hung et al., 2019).
The results of the my workplace environment assessment indicates 2 main strategic implementation that can be used in addressing incivility in the work place, which include resolution of conflicts and programs that have been structured in a comprehensive manner for mentors-hip. My workplace organization has developed several mentors-hip programs within the nursing department for nurses to tap into. There are also several incentives that foster continuing educational programs during our in-services and annual training sessions for career growth and development. Nurses are paired with other more experienced nurses for perception and guidance which is very instrumental and advantages. This mentors-hip culture that has been embodied by my organization is motivational and empowering to all staff. The culture that the organization embodies, can also be referred to as the organizations personality. Regardless of the number of employees in an organization, its cultural principle serves as a motivational force for the connection of staff members to each other and to the organizations mission and vision. When the issues begin to conflict with the cultural principle of the organization and are not addressed it brings about uncertainty and a lack of focus overall.
My organization aims at offering staff members the practices required to pursue meaningful work-lives that are beneficial to them and the organization in general. This has be able to foster a high-performing and relationship-oriented workforce that continues to draw professionals to the organization which is learned and developed. Based on evidence and research a healthy and civil work environment thrives by increasing efficiency and productivity while strengthening a sense of connection among employees. Accordingly, the organization provides its employees an environment for respect, inclusion and professionalism, by aligning their vision with the realities of their actions. The top leaders of the organization allow for transparency, which is a crucial role in the success of the organization (Gilbert, 2020). As a result, the employees are rewarded for their performance. The management and leadership also ensure that opportunities for continued personal and professional development of the employees are provided. The civility of the organization can also be seen in the adoption of standards and regulations that promote respect among the employees. The employees work in teams in achieving the organizational goals (Zerwekh & Garneau, 2020). Consequently, there is a high level of productivity, commitment and adherence to ethics among the staffs.
An example of a situation where I experienced incivility in my workplace, was when I expressed my utmost concern about the lack of inclusivity of a policy on workplace scheduling of tasks. I raised the issue with my in-charge, who displayed an unprofessional behavior in the clinical setting, stating that she was very experienced and seasoned in the nursing field, unfortunately it wasn’t withing my scope or role to address the issue. The response and feedback from the unit nurse manager in-charge demonstrated incivility. I addressed the issue by informing her about the errors and omissions on the staff schedule regarding delegation of duties on that particular shift which seemed very unjust and partial. I also informed her about the potential risks associated with unsafe work conditions not just to the patients but to the staff as well in our practice. There was a general unit meeting held later on that week for the resolution of concerns and issues we had been facing, and the incident was slightly brushed over.
Conclusion
In actuality the incidence and prevalence of workplace incivility can be quite difficult to determine accurately, mostly it’s often unrecognized and under-reported. Research studies have produced results from studies according to (Becher & Visovsky, 2012) while examining incivility that takes place in the clinical setting and were able to ascertain that between 27% to 85% of nurses had experienced some form of incivility. This statistical numbers are quite staggering and made me realize that it must be a collective effort by each professional or clinician to create an atmosphere that encourages nurses to perform at their very best to render quality care in the safest way possible to their patients. The guarantee of an optimum patient care satisfaction rate is safe patient care is the standard of provision that every healthcare organization should strive to attain, they are obligated to this responsibility. It is therefore imperative that the issue of incivility in the workplace should be taken seriously and addressed accordingly, to avoid detrimental effects to the mental health of nurses on the field, maintain health productivity and essentially lead to potential patient care satisfaction.
NURS 6053 Week 9 Assignment Workplace Environment Assessment
Becher J, Visovsky C. Horizontal violence in nursing. Medsurg Nurs. 2012;21(4):210–232.
Clark, C.M. (2015). Conversations to inspire and promote a more civil workplace. American Nurse Today, 10(11), 18-23. Retrieved from /orders/www.americannursetoday.com/wp-content/uploads/2015/11/ant11-CE-Civility-1023.pdf
Gilbert, J. A. (2020). How to Transform Workplace Bullies into Allies. IAP.
Henry, J., Eshleman, J., & Moniz, R. (2020). Cultivating Civility: Practical Ways to Improve a Dysfunctional Library. American Library Association.
Warrner, Judith MSN, RN; Sommers, Kathleen EdD, RN; Zappa, Mary DPT, ATC; Thornlow, Deirdre K. PhD, RN, CPHQ Decreasing workplace incivility, Nursing Management (Springhouse): January 2016 – Volume 47 – Issue 1 – p 22-30 doi: 10.1097/01.NUMA.0000475622.91398.c3
Zerwekh, J., & Garneau, A. (2020). Nursing Today – E-Book: Transition and Trends. Elsevier Health Sciences.
Part 1: Work Environment Assessment: NURS 6053 Week 9 Assignment Workplace Environment Assessment
The “workplace assessment” template produced an inventory to evaluate a workplace’s fitness. It consisted of a set of statements that were allocated several answers to the most appropriate one, according to the statements seen in the workplace. The highest value of the assessor answers showed the overall society’s interest in the template. There were 20-100 scores to be given, the response being the primary determinant of the scoring given at all scales. A score varying from 90 to 100 was provided for healthy workplaces; 80 to 89 were reasonably good; from 70 to 79, 60 to 69 were poor; 50 to 59 were poorly safe, while the climate at work was less than 50 for extremely unhealthy working environments.
The assessment focused on a nursing working place assessed the workplace as an acceptably healthy setting. The workers meet up to make value. Various reactions to the assessment were unbiased; however, most of the reactions precise (Marshall, 2016). From the assessment, a large portion of the nurses whom skilled adverse working circumstances stood up, and doctors answered to have altered their mentalities to the nurses. Consideration in any work environment impacts various aspects. Civil rights, for example, impact consumer satisfaction. Since people have a “higher quality of life,” they appear to be more comfortable and devote more attention to me.
Notwithstanding the way that the work environment evaluated is accepted to be a civil place, various worries developed that should speak. A patient will not see them go to doctors based upon ethnic bias after the test some time ago. So long, so his nurse was told that the doctor was irritated, the patient did not see her. The doctor then rotated her annoyance to the nurse and started taking steps to remove her activity (Clark, 2019). These were amongst the crucial disclosures that amazed the assessor throughout the assessment of this working environment.
While there have been various problems in the workplace atmosphere with relation to working conditions, this state of working conditions should be regarded as a general field, as shown in this assessment (Clark, 2019). The reality of becoming a shared place confirms the loyalty and cooperation of the staff, their adaptability to each other’s experiences, relationships, and attitudes.
Part 2: Reviewing the Literature
The article presents the “DESC model,” which speaks to four measurements. For example, portray, express, show, and consequence. As indicated by the article, the limitations of management and leadership approach to manage to oversee worker motivation and commitment is the nonappearance of individual collaboration with the employees (Walker & Clendon, 2015). It is only the directors that have to facilitate communication with the employees; they will have the skill to measure their stresses overburdening in the healing administrations. The management, as well as leadership approaches, should be extremely dispersed to think about facilitating contact among the employees and the supervisors. An example of the management of motivation in the workspace combines this work environment.
The working environment must encourage individual self-reflection, and the staff creates a sense of acceptance and empowerment to provide a healthy workplace environment. This model may be extended to improve employee skills in serving as role models, being self-aware, commitment, and agreement and tension relief by employee participation in this evaluation (Nibbelink & Brewer, 2018). This model is the breakthrough of fostering safe working conditions through the promotion of motivational assessments and organizational self-reflection, resulting in meaningful improvements.
To transmit a healthy working environment, the environment must independently and through the personnel to support self-reflection, creating a sense of understanding and strengthening. This model may help to improve staff’s willingness to take good examples and slowly become conscious, to recognize person relationships, to offer their permission, and discharge questions using employee participation (Marshall, 2016). This model is established as a teacher in successful working environments by improving evaluations and self-realization in the workforce that will eventually be produced.
Part 3: Evidence-Based Strategies
Communication is essential in almost any aspect of life, whether it is close to home or specialist lives. The assessment, whereas featuring the work environment setting, additionally have to ponder the communication aptitudes of the workforces. It utilizes many tools that allow assessors to resolve their deficiencies and to upgrade them effectively. It means that customers can improve both verbal and nonverbal communication in stages and become a great communication device (Lavin & Harper, 2015). Operational communication does not merely assistance at being fruitful in proficient life yet before that in education moreover. Although the model focusses on the needs of employees for self-evaluation and presumes that individuals seek higher-ordering needs when fewer arrangements are met, the use of this model will recover organizational health by arranging the needs and identifying attitudes, interactions, and performance which people focus on. In terms of the roles held by the member according to this model, an organization can have opportunities. Improving health conditions in the workplace requires leading employees to an environment for themselves.
Policies and policies provide companies and organizational systems with guidelines and legal specifications. Diversity and inclusive work practices encourage employees to have a healthy work environment and demonstrate the value and importance of their workforce. Achieves balance, success, and a happy workplace; creativity and productivity are improved. Implementing our practices and processes will be clear (Marshall, 2016). Our implementation plan includes policies and procedures. The diversity of activities involved, the costs, and the time frames of the entire process should be included in a plan. It uses various appropriate connection strategies such as discussions, meetings, and debates to develop listening capabilities, and is a significant aspect of communicating. It demonstrates undivided attention. It is used to help leaders in different areas, including direct conversation,
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Initial responses to the DQ should address all components of the questions asked, including a minimum of one scholarly source, and be at least 250 words. Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source. One or two-sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words. I encourage you to incorporate the readings from the week (as applicable) into your responses.
- Weekly Participation
Your initial responses to the mandatory DQ do not count toward participation and are graded separately. In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies. Participation posts do not require a scholarly source/citation (unless you cite someone else’s work). Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week.
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Familiarize yourself with the APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in Loud-cloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required). Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation. I highly recommend using the APA Publication Manual, 6th edition.
- Use of Direct Quotes
I discourage over-utilization of direct quotes in DQs and assignments at the Master’s level and deduct points accordingly. As Masters’ level students, it is important that you be able to critically analyze and interpret information from journal articles and other resources. Simply restating someone else’s words does not demonstrate an understanding of the content or critical analysis of the content. It is best to paraphrase content and cite your source.
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