Business Management Multiple Choice Questions
Description
Question 1What type of power can be displayed by leaders that are not in formal positions of authority in an organization?
Reward
Coercion
Referent
Legitimate
All of these
Question 2What is meant by legitimate power?
Capable of controlling using threats of punishment
Highly knowledgeable or skilled
Religious authority
Ability to hire and fire
Power based on the hierarchical position
Question 3Which theories attempt to understand employee motivation-based personality traits?
Theory X, Theory Y, and Job Characteristics Model
Theory X and Theory Y
Maslow’s Hierarchy of Needs and Goal-Setting Theory
Goal-Setting Theory and Job Characteristics Model
Theory Y and Goal-Setting Theory
Question 4Why do people make different decisions based on similar situations?
The individuals did not follow the decision-making process.
The individuals made irrational decisions.
Decision-making is an objective process that requires knowing facts.
Perceptions are subjective and influence our decision-making.
None of these
Question 5Theory Y believes that people _________.
Need to be coerced with threats of punishment to work
Cannot work autonomously and make decisions
Are motivated to work
- Do not value work
Both A and D
Question 6Maslow’s Hierarchy of Needs details five levels of needs all people have, with the first level being what?
Safety
Esteem
Social
- Physiological
Self-actualization
Question 7Which of the following is NOT a step in the decision-making process?
Identify the cause of the problem
- Identify potential solutions
Implement a solution
Evaluate the solution
Monitor implemented solution results
- Question 8Which of the senses influences our perception within a new situation?
Taste
Touch
Smell
- Vision
All of these
Question 9Which is an example of a leadership theory that focuses on the actions of the leader?
Traits Theory
Contingency Theory
Transformational Theory
Situational Theory
- Question 10What characterizes a person who demonstrates informal power?
- Ability to reward employees
Power to influence others
Force employees to work overtime
Having authority from their position
All of these
Question 11When do we tend to formally follow the steps in the decision-making process?
When we need to make a purchase
- When we decide whether to meet friends for coffee
When making important decisions that require thought and attention
When we make insignificant decisions
When there are many options available to us
- Question 12Our perceptions are influenced by what?
Personal factors
Environment
Background
- Experiences
All of these
Question 13What dynamic creates a specific situation where organizational politics may arise?
Many employees in a large organization
- Low company morale
Many promotional opportunities available
Scarce company resources
None of these
- Question 14Theory X states that individuals ________.
Are self-motivated
Need to be motivated
Love to work
- Are self-directed
- Are not lazy
Question 15Which of the following is NOT a factor in the Job Characteristics Model (JCM)?
Task identity
Autonomy
Compensation
Feedback
Skill
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