NURS 3100 Week 5 Discussion Leading Civility in the Workplace

NURS 3100 Week 5 Discussion Leading Civility in the Workplace

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One of the biggest issues in the hospital is the readmission and death rates after leaving the hospital within 30 days of being discharged for pneumonia, copd, stroke, heart failure.  I looked on the Medicare database for my hospital, Kaiser Foundation Hospital in Fontana. Per this database, the readmissions rates were no different than the national average, as well as the death rates.

NURS 3100 Week 5 Discussion Leading Civility in the Workplace

With civility in action, everyone on the team feels authentically respected and valued. Civility leads to mutual respect, effective communication, and team collaboration. A civil, professional atmosphere is ENERGIZING! It promotes positive relations that enable the team to deliver the best possible performance, wherever it may be: in an effective educational classroom, such as here at Walden; or in a high-quality, safe patient care environment where you work.

Civility does not just happen naturally. People from various backgrounds, experiences, and perspectives are expected to work together in high-stress and high-stakes work environments. It takes conscious willingness from everyone to engage in genuine discourse to seek common ground for the best outcome, which in our case means delivering high-quality, safe patient care.

Treating one another with respect is requisite to communicating effectively, building community, and creating high-functioning teams. Civility involves truly listening and understanding others’ points of view. Who doesn’t want that? GO TEAM!

To prepare for NURS 3100 Week 5 Discussion:
  • Review the following from this week’s Learning Resources:
    • Weeks 4-6 Discussion Rubric, provided in the Course Information area.
    • This week’s Writing Resources and Program Success Tools
    • This week’s articles
  • Review the conflict scenarios provided. Select one of the scenarios on which to focus for this Discussion.
  • Consider how civility and collaboration affect your role as both a student and a nurse.
  • Consider the importance of the nurse’s role on the team.

Scenario 1: Case 001: A Case for Improvement
Scenario 2: Campaign for Action Promotional Video

By Day 3

Post a 3-paragraph response (of at least 350 words) to one of the given scenarios. Explain how you would respond to the selected scenario. Before you begin writing, reflect on your reading from this week. Use the writing resources and the Weeks 4-6 Discussion Rubric to develop your post. Use evidence, in-text citation, and essay-level writing skills, including the use of transitional material and organizational frames.

By Day 7

Read two or more of your colleagues’ postings from the Discussion question.

Respond with a comment that asks for clarification, provides support for, or contributes additional information to two or more of your colleagues.

Return to this Discussion in a few days to read the responses to your initial posting. Note what you have learned and/or any insights you have gained due to the comments your classmates made.

Post a discussion entry on 3 different days of the week. See the Discussion Response and Grading Rubric found in Course Information.

Click on the Reply button below to reveal the textbox for entering your message. Then click on the Submit button to post your message.

Recall the learning objectives in week 5
Students will:
  • Analyze collaborative strategies for leading civility in nursing environments
  • Analyze the role of the nurse as part of an interprofessional team to improve patient care
  • Summarize solutions related to quality indicators in a clinical nursing environment
SOLUTION: NURS 3100 Week 5 Discussion

Clark (2010) defines civility as “an authentic respect for others that requires time, presence, willingness to engage in genuine discourse and intention to seek common ground.” Offering respect to co-workers and other interdisciplinary team members allows for an environment in which trust and collaboration can grow. In the video, Case 001-Case for Improvement, a team of interdisciplinary professionals come together to discuss a specific patient case to determine the plan of care and potential for discharge. Although the meeting involves the nurse, physician, pharmacist, chaplain, physical and occupational therapist, there is no cohesive discussion to determine a holistic plan of care for the patient, Mr. Potter.

During the meeting, the team members avoid eye contact, tend to sidebar conversations, and are frequently distracted by personal and professional cell phones. There seems to…..

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NURS 3100 Week 5 Discussion Leading Civility in the Workplace

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